Terms & Conditions Checklist

Holiday Let & B&B Terms & Conditions Checklist:

July 11, 2024
Disclaimer: This checklist is not exhaustive and may not cover all relevant legal requirements. Always consult with a legal professional for personalized advice and ensure your T&Cs comply with all applicable laws and regulations in your jurisdiction.

Booking and Payment:

Are booking procedures (online, phone, etc.) clearly outlined?
Is your deposit amount and payment schedule clearly stated?
Is your cancellation and refund policy comprehensive and easy to understand?
Are payment methods accepted clearly listed?

Check-in and Check-out:

Are check-in and check-out times clearly stated?
Is the key collection or reception procedure explained?
Are policies for late arrivals or early departures addressed?

Occupancy and Guest Behavior:

Are pet policies, smoking rules, and event restrictions clearly defined?
Is the maximum occupancy clearly stated?
Are expectations for noise levels and property care outlined?

Property Use and Damage:

Are guidelines for property and amenity usage provided?
Is your policy on damages, including accidental damage and security deposits, clear?
Are charges for excessive cleaning or missing items specified?

Liability and Insurance:

Is your liability for guest injuries or accidents clearly explained?
Is your public liability insurance coverage (if applicable) stated?
Are guests advised to obtain their own travel insurance?

Complaints and Disputes:

Is your procedure for handling complaints or disputes outlined?
Do you encourage guest feedback?

Complaints and Disputes:

Are dietary restrictions and allergies addressed during booking?
Is parking information (availability, cost, restrictions) provided?
Are policies regarding children (age restrictions, additional charges) clarified?

General:

Are your T&Cs written in clear, concise language?
Are they prominently displayed on your website and booking platforms?
Are they provided to guests upon booking confirmation?
Have you reviewed and updated your T&Cs recently to comply with current laws and regulations?

Terms & Conditions Checklist

Holiday Let & B&B Terms & Conditions Checklist:

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